All orders are processed within 3-5 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via WhatsApp.

SHIPPING RATES & DELIVERY ESTIMATE
Shipping charges for your order will be calculated and displayed at checkout. *Delivery delays can occasionally occur.

Once shipped, your order will arrive within 3 to 14 bussiness days
Feel free to msg us to check your order status; we're happy to help.
You can also reach out to our customer support team at koshermarketonline.com to ask questions 24/7.

Our website koshermarketonline.com is liable for any products damaged or lost during shipping.
If you received your order damaged
, please contact the us directly and save all the packaging materials and damaged goods before filling a claim

We usually respond quickly within an hour or a day - two business days

We are available Sunday through Thursday from 9 a.m. to 4 p.m. to support chat

It is the customer's responsibility to enter his personal details in the order properly and correctly. A customer who has not entered a valid phone number and email address will not receive the messages from the shipping company regarding the delivery's arrival at the destination or coordination with a courier on behalf of the shipping company.

The customer is responsible for collecting the shipment on time, if the shipment arrived at a collection point, the shipment waits at the collection point for 14 days and is then returned to the sender.

A customer who did not collect his shipment on time and did not contact us at customer service to find out by the end of the time that the shipment is at the collection point, will not be entitled to a refund/cancellation of the transaction.